Sales, Refunds & Updates

Digital products

Our fonts are digital products delivered electronically after checkout. By purchasing a font, you are buying a license to use the font software under the applicable license terms. You are not buying ownership of the font software.

Checkout and billing

Payments, checkout, receipts, invoices, and applicable sales tax or VAT are handled by Polar. Customers may access their downloads and order history through their Polar order page.

Refunds

Immediate delivery does not by itself remove a consumer’s right to withdraw. Where the law permits that right to end when a digital download begins, this requires your prior express consent to immediate supply, your acknowledgment that you will lose the right to withdraw, and the confirmation required by law. Otherwise, any applicable withdrawal right remains available. Defect remedies are separate from withdrawal.

If you purchased the wrong style, package, or license by mistake, contact us within 14 days of purchase. We may offer an exchange, store credit, or another solution at our discretion.

If a purchased font is defective or substantially fails to work as described, contact hello@ap.cx with your order reference, application and operating-system versions, and a short example. For reports within 30 days of purchase, we will assess the issue and repair the file, replace it, or refund the affected font. This service promise does not shorten any statutory claim period or limit remedies required by law.

Updates

Bug fixes and minor compatibility updates for the purchased major version are included for at least 12 months from purchase. This does not promise compatibility with every application or require new features. Any longer update duty required by law still applies.

Major new versions, additional styles, and substantial expansions may be paid upgrades unless the offer accepted at purchase includes them. An advertised beta-to-final update is included at no extra charge under the same license tier. Your license to the delivered version does not expire when the update period ends.

Students and nonprofit organizations

Student / Teacher / Nonprofit licenses are fixed at $2 for students, teachers, and nonprofit organizations.

Students, teachers, and nonprofit organizations can contact us with a short project description, or just a hello message, and we will send a Polar discount code to get the license for free.

The discount code is for Student / Teacher / Nonprofit use only, may be limited to certain fonts or uses, and does not expand the license into Creator, Scale, OEM, or redistribution rights.

Support

If you have a problem with a file, download, or order, contact us and include your order email, a short description of the issue, and any details needed to reproduce or assess the problem.

Consumer rights

Nothing on this page limits any rights you may have under applicable consumer protection law. Refunds, exchanges, repairs, or replacements may also be issued where required by law or where we determine that doing so is appropriate.